No, you do not need a referral. Referrals from a General Practitioner (GP), or psychiatrist are only required if you wish to claim a Medicare rebate. We do encourage GP involvement in your mental health care, as this ensures you receive holistic support and can address any possible physical issues that may contribute or exacerbate your mental health difficulties.

One of the beauties of seeing a Provisional Psychologist is that no referral is required. Take a look at our team, to see which psychologist may be the best fit for you.

Your treating psychologist will need to collect and record personal information from you that is relevant to your current situation. This information is gathered as part of your assessment, diagnosis and treatment and is kept highly confidential. The information is retained in order to document what happens during sessions, and enables our psychologists to provide relevant and informed clinical services.

All personal information gathered by our psychologists will remain confidential and secure except when:

It is subpoenaed by a court, or

Failure to disclose information would place you or another person at risk, or

Your prior approval has been obtained to:

Provide a written report to another professional agency e.g. a General Practitioner or a lawyer, or

Discuss the material with another person, e.g., a parent.

The first appointment lasts for 50 minutes. It is important in this appointment to meet your treating psychologist and make sure you feel comfortable. The psychologist will complete a comprehensive assessment, to develop a shared understanding of the current concerns, and your goals for treatment.

We know that first appointments can often be difficult for all of our clients. With this understanding we generally ask lots of questions during the first appointment to encourage you to share your story.

There can be lots of questions that come up when you’re trying to make a decision about whether to see a psychologist. If you have a question that we haven’t answered here, please don’t hesitate to get in touch, either by email admin@insightfulminds.com.au or call or SMS on 0411 854 694.

If you have a mental health referral from your treating doctor you may be eligible to receive a Medicare rebate of $141.85 for a clinical psychologist and $96.65 for a registered psychologist per session. Sessions last for 50 minutes in total and usually up to 10 sessions per calendar year. Sessions are often face to face, but are also available via telehealth (video call). She further information here.

Yes, we offer both face to face appointment and appointments via telehealth, either video or phone. Enquire today.

A psychologist is someone who has completed an undergraduate degree with honours in psychology, and a two year registration period. In addition to these qualifications, clinical psychologists complete a masters or doctorate studies to obtain specialised training in the assessment, diagnosis and treatment of mental health issues.

Our psychologists are registered as providers with private health funds. Some funds will provide rebates for psychological services, however it is advisable to check with your specific fund as to whether your 'extras cover' includes psychological services and the amount of repayment.

If you are eligible, you can choose to claim a rebate from either your private health insurance or Medicare for the psychological service you receive. However, you can only use one form of rebate for each session.

Insightful Minds NDIS psychology services accept clients who are ‘plan-managed’ or ‘self-managed’. For those with an approved psychosocial disability and NDIS plan that includes funding for therapeutic supports, we provide psychological services with no out-of-pocket costs.

Unfortunately we are not able to accept ‘agency-managed’ clients. Please note that it is possible for your NDIS funding to be split between self-managed, plan-managed, and agency-managed.

For more information about the psychology component of your funding please speak with your agency manager or plan manager.

Please note Insightful Minds is unable to behaviour support plans.

Contact us to discuss your care needs and find the right psychologist who can assist you 0411 854 694 or admin@insightfulminds.com.au

Unfortunately, our psychologists often have wait lists. This is because we are committed to provide you with the regular care you require and will not commence seeing you unless we can offer you the consistency of weekly, fortnightly or monthly appointments, depending on your care needs.

Yes we definitely are! We support many young people with various gender identities and sexual preferences. Everyone is welcome regardless of gender, race or sexuality.

Frequently asked questions